Gorgeous Cottages in Great Locations

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are extremely pleased to say that we have received a Gold Trusted Merchant Award from Feefo in 2015, 2016, 2017 and 2018.

Fisherman's Cottage - June 2017

“every aspect was good”

SX927 - Sitting Room - View 3

The Robin's Nest - June 2017

“Happy with the service.”

FK101 - Balcony

Seascape - June 2017

“Good efficient friendly service”

External and garden

Old Farm Barn - June 2017

“Prompt and efficient booking service”

One of the most photographed cottage in the Old Town - quiet location next to the church

Church Passage Cottage - April 2017

“Very easy to use website and it had clear and well presented information”

EK228 Kitchen

Fairways - April 2017

“Booking was very easy - thank you.”

CB632 - Sitting Area - View 2

The Barn Studio - April 2017

“All information regarding my booking was sent over efficiently and nothing was missed.”

CB601 Exterior

The Mews - April 2017

“Really pleasant, helpful staff,”

EK739 River Walk view 2

2 Aynsley Court - April 2017

“Very helpful Assistant with details of linen etc that was provided and location of the Property.”

TN343 039

Brook Farm Barn - April 2017

“I found the website very easy to navigate. I always prefer to speak to someone when booking holidays & I was very pleased to deal with the Ladies in the office at Kent & Sussex Holiday Cottages. They were very helpful and nothing was too much trouble. Thank you Ladies.”