Gorgeous Cottages in Great Locations

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are extremely pleased to say that we have received a Gold Trusted Merchant Award from Feefo in 2015, 2016, 2017 and 2018.

Lovely big family bungalow - walk across the fields to the beach ...

Caru - August 2015

“Helpful and friendly .”

Thank you for your kind comments.

Kate Redman
Office Manager

Kent and Sussex Holiday Cottages

Lovely big family bungalow - walk across the fields to the beach ...

Caru - August 2015

“Helpful and friendly .”

View of the cottage from the back garden

Sherlocks Cottage - August 2015

“Really friendly and efficient customer service.”

Thank you for your comments. how great that your grandson calls it home! I will pass your remark about the mattress to the owner.

Kate Redman
Office Manager

Kent and Sussex Holiday Cottages

Belle Croix - August 2015

“I contacted them about a possible cancellation and they responded very quickly and understanding.”

View of the cottage from the back garden

Sherlocks Cottage - August 2015

“Really friendly and efficient customer service.”

Belle Croix - August 2015

“I contacted them about a possible cancellation and they responded very quickly and understanding.”

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