Gorgeous Cottages in Great Locations

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are extremely pleased to say that we have received a Gold Trusted Merchant Award from Feefo in 2015, 2016, 2017 and 2018.

Beautiful Cottage in lovely surroundings

Pound Hill Cottage - July 2015

“booking arrangements were very good no complaints at all”

Thank you for your comments, unfortunately spiders have a habit of following the cleaners round the property ,placing webs where they have just cleaned!.
I will pass the comment on to the owner and hope this has not put you off booking with us in the future.

Kate Redman, Office Manager

Kent and Sussex Holiday Cottages

Beautiful Cottage in lovely surroundings

Pound Hill Cottage - July 2015

“booking arrangements were very good no complaints at all”

Well equipped kitchen

Flat 9 Bonningbrook Court - July 2015

“Lovely to have written communication as well as email.”

Thank you for your comments, always useful to know when things are not as expected . We will forward your comments on to the owner.

Kate Redman, Office Manager

Kent and Sussex Holiday Cottages

Well equipped kitchen

Flat 9 Bonningbrook Court - July 2015

“Lovely to have written communication as well as email.”

SX920 Exterior

The Studio - July 2015

“Professional, efficient, friendly service.”

Thank you for your lovely comments on the service we offer at Kent & Sussex Holiday Homes. We are very pleased you enjoyed your stay at The Studio, we agree this cottage is outstanding. We will look forward to helping you book your next holiday with us.

Carol Attwell - Reservations Team

Kent and Sussex Holiday Cottages

SX909 Sitting & Dining room

Owl Barn - July 2015

“Very prompt as I had booked at short notice.”

Pages