Gorgeous Cottages in Great Locations

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are extremely pleased to say that we have received a Gold Trusted Merchant Award from Feefo in 2015, 2016, 2017 and 2018.

Detached house in Rye with private parking

Forge Mews Cottage - July 2015

“Easy on line service”

Thank you for your comments, we are pleased you enjoyed your holiday in Rye.

Carol Attwell - Reservations Team

Kent and Sussex Holiday Cottages

Detached house in Rye with private parking

Forge Mews Cottage - July 2015

“Easy on line service”

RH1002 - Exterior

Hucksteps Row - July 2015

“Friendly and knowledgeable about the property when questioned.”

So glad you enjoyed the property, it is certainly full of character.

Kate Redman, Office Manager

Kent and Sussex Holiday Cottages

RH1002 - Exterior

Hucksteps Row - July 2015

“Friendly and knowledgeable about the property when questioned.”

Dining table with an excellent view of the Landgate

Providence Cottage - July 2015

“I have already completed a survey”

Thank you so much for your comments,we have already passed on your points to the owner of the cottage from your completion of the survey. So sorry that you were disappointed on this occasion, but hope you will book with us again.

Kate Redman, Office Manager

Kent and Sussex Holiday Cottages

Dining table with an excellent view of the Landgate

Providence Cottage - July 2015

“I have already completed a survey”

DSC_0012And10moreAdjust

Chez Moo - July 2015

“use them often excellent service so far ...no problems”

Thank you for your comments. I will speak to the owner about the sign posting.

Kate Redman, Office Manager

Kent and Sussex Holiday Cottages

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